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Care Opinion

You feel secure and safe

Posted By thubanrq96

"You feel secure and safe"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Since arriving in Ward 3E, everyone has been professional and friendly. Nothing too much trouble. The care staff for both my scans were the same. You feel secure and safe which is the most important thing when you do not know what is wrong with you.

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Responses

Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 4 years ago
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran

Submitted on 02/05/2019 at 18:50
Published on Care Opinion at 18:50

Dear thubanrq96,

I can only imagine how frightening it must have been for you being admitted to hospital. Our radiology and cardiophysiology department play a key role in ensuring scans are undertaken as quickly as possible. People say to us often that waiting for a definite diagnosis is one of the scariest aspects. It is great to hear the staff undertaking your scans helped you.

Thanks for taking the time to post your feedback on care opinion. The staff will be delighted to read that you found everyone professional, friendly and making you feel safe.

I hope you are now recovering well.

Best Wishes,

Christine

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