"Lovely Orthodontics staff, did what they could to..."
About: King's College Hospital (Denmark Hill) King's College Hospital (Denmark Hill) London SE5 9RS
Posted via NHS Choices
What I liked
The Orthodontist was a lovely lady as well as a being utterly professional. She and her assistant were extremely thorough, caring, and helpful. They expressed every desire to treat me to the best of their ability.
It was wonderful that the Orthodontic Consultant tried to remind the Consultant in Restorative Dentistry that I needed urgent treatment from him, before she could begin her work. She urged me to write to him for a second time, as I had been waiting for treatment for 2 years even though I had been assessed as needing treatment 'urgently'. She informed me that there may have been an over-sight, as there was no reason for me to wait for such a long time and be in so much pain.
The Orthodontic Consultant was very kind, she went home late after trying to find the Restorative Dentistry Consultant and hand him my file in person. Unfortunately, I did not hear from his office and I was not offered an appointment for treatment to begin. I have continued to wait for almost 3 years for 'urgent' treatment .