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"The care i received was exceptional"

About: Victoria Hospital / Day Intervention Unit

(as the patient),

I was admitted for day care surgery in April 2019.

I would like to thank the staff on the ward and the consultants and the  anaesthetist team who were excellent and the care i received was exceptional .Every member of the care team communicated with me and explained what would be happening ,and offered to answer any questions .

I was discharged with clear information and instructions including medication  and the hospital had communicated and set up the ongoing care with the Doctors surgery nursing team .

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Responses

Response from Craig Orr, Charge Nurse, Day Intervention Unit, NHS Fife 5 years ago
Craig Orr
Charge Nurse, Day Intervention Unit,
NHS Fife
Submitted on 28/04/2019 at 08:21
Published on Care Opinion on 29/04/2019 at 11:04


picture of Craig Orr

Dear Lillie Basset,

Thanks for taking the time to leave some feedback on Care Opinion.

Open and honest communication is a key part of our daily routine and I'm very glad that you were included and informed.

I have passed your comments onto the staff and they really appreciate your feedback.

Finally can I take this time to wish you well on your recovery.

Kind regards

Craig

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