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"Keep up the good work"

About: Crosshouse Hospital / Stroke Care

(as a service user),

I was checked in to ward 3E due to a low hemoglobin 73... I was quickly dealt with and had blood samples taken to see the best way forward. I then had a blood transfusion of one pint of blood.

About approx 8hrs later another blood sample was taken and my hemoglobin count was 87... I then felt much better and a full explanation of my condition was explained to me by the shift doctor.

48hrs has now passed and the care and attention from all of the nursing staff has been excellent, and the meals most enjoyable. Much too often the NHS has been criticised for "silly things" by the general public rather than take into account that they do exceptionally well with limited resources. Over the last 20 months I have been involved with various departments of the NHS, from an operation: quintuple bypass surgery at The Golden Jubilee (Doctor Nair), re-habilitation from the cardiac team at the Ayrshire central hospital, and last but not least my own GPs at my local surgery.

Talking from personal experience, I only have praise for the NHS.... "Keep up the good work"

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Responses

Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 5 years ago
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran
Submitted on 25/04/2019 at 15:21
Published on Care Opinion at 16:28


Dear zulupt53,

Thanks for taking the time to post your comments on feedback. I can only imagine how awful you must have been feeling. I am glad after you received your transfusion you started to feel better. I am delighted you had a good experience and fully informed on all your treatment.

It sounds like you have had a difficult time over a number of years and received good care. We are lucky to have our NHS!

The team will be delighted to read your feedback and I will ensure this is shared with them. I hope you are now feeling better.

Best Wishes,

Christine

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