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Ward 2C Crosshouse hospital

Posted By Ami97

"Ward 2C Crosshouse hospital"

About: Crosshouse Hospital / Trauma & orthopaedics

(as the patient),

I was admitted to ward 2C in Crosshouse hospital following a horse riding incident where I broke my back, the staff in 2C were outstanding, compassionate, caring, thoughtful, kind everything you wish for when going into hospital. I has to use a bed slipper as I was immobile I was crying and a bit upset when the nurse Gillian came in and calmed me down she also gave me my fragmin injection. I am so scared of needles but she put me so at ease. All the other staff Kayleigh, Nikki, Caris, Wendy, Elaine, Lorraine, Dr Harriet, Emma even the domestics were fantastic every staff member was just so kind and caring I felt so at ease, my pain relief was managed fantastic I wasn’t left in discomfort at all ever 20/10 for those girls in 2c they were outstanding x

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Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 5 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran

Submitted on 25/04/2019 at 11:39
Published on Care Opinion at 13:10

picture of Laura Harvey

Dear Ami97

Thank you so much for taking the time to provide such excellent feedback. I am sure the staff involved in your care will be delighted to hear that they were able to make your experience a positive one after such a traumatic accident. I will make sure they are aware of your post.

I hope that you continue to make a good recovery and thank you once again for posting such a complimentary post.

Best Wishes

Laura

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