"Poor service in A&E"

Came to A&E after receiving advise from two separate consultants. I am pregnant and suffer from intracranial hypertension, after suffering for days with a blinding headache and then vomiting we arrived at A&E to an extremely indignant receptionist. We waited an hour to be seen by anyone, saw a lovely nurse who took an extremely brief explanation of my symptoms and advised they would give me a cannula for fluids and pain relief. Nobody would look at the maternity medical notes i had brought. We then waited a further hour with no fluids,cannula or pain relief in the waiting room. A gentleman came in an began throwing up all over the waiting room, many patients ended up outside as they could not stand the smell and noise. Again the receptionists just peered over their desk talking about him rather than offering any help. Eventually went and asked the receptionist how long the wait would be, had to wait in a queue while she made a cup of tea despite seeing there were people waiting. We had been there nearly 2 hours without any fluids or pain relief and I was told there was a further 45 minute wait to see the next nurse. At this point I was extremely upset and asked if we could leave and seek medical care somewhere else. I was told to go down the corridor and speak to the nurse a in A&E.

After speaking to a nurse in A&E I was told the current waiting time was 4 hours and she was sorry that we had been given false information as to the treatment I would receive at this hospital. The general care in this hospital was appalling, having been to other A&E departments regarding my condition, the fact that no one would even look at my medical notes or listen to what was actually wrong was disgraceful.