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"Outstanding treatment"

About: Royal Preston Hospital / Accident and emergency

I was attended to at home by 3 paramedics who were absolutely fantastic and treat myself and my husband with the up most respect and dignity. I unfortunately do not remember much of the event as i had a sudden what we think seizure with no prior history of epilepsy. The only factor was that i had had 1 gin and lemonade! either that was a magical gin or something wasn't right!! either way i had several more events once in the ambulance and my husband had everything explained to him and that i may have to have support with my breathing. This i found was exceptional that he was informed throughout everything that was going on. In A&E i had another event, when i came round i had a cannula inserted i was informed by my husband that the nurse even though i was unresponsive talked to me again this was i feel absolutely brilliant and shows compassionate care. Luckily my bloods etc. were fine and after a 6 hour stay in the hospital i was deemed stable enough to recover at home with a follow up appointment with a neurologist. I did thank the sister in charge on my way out of the hospital in the early hours but it was busy, so i would be very grateful if you could send the sincere thanks to all the team and let them know what a wonderful job they are all doing.

18th April 2019 @ 1730 was when i was brought in and i was discharged on the 19th April 2019 @ 0200

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Responses

Response from Royal Preston Hospital 5 years ago
Royal Preston Hospital
Submitted on 24/04/2019 at 15:34
Published on nhs.uk at 16:06


This is truly uplifting to read and I can assure you that the Emergency Department team will be thrilled.

This must have been a stressful and worrying experience for your husband so it's lovely to hear that the team kept him fully informed throughout.

We will be passing this through to the management team in ED who will be delighted to share with their staff.

We hope you are feeling much better now,

best wishes

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