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"Vocal Cord to be Injected"

About: Queen Alexandra Hospital / Ear, Nose and Throat

My husband has had a problem with his right vocal cord, originally had it injected in 2013. It has been gradually getting worse so saw our Dr and she agreed he needed treatment. His appointment was on 27th December 2018 and we saw a gentleman at ENT and spoke of having the vocal injected to bulk it up and he did various checks and agreed and said he would refer my husband. We mentioned that we would be away on holiday as from 5th March to 19th March 2019. We then receive an appointment letter for 7th March. I telephoned only to be told the next appointment would be in May so I asked to speak to someone in charge and the lady spoke to her manager and came back with 21st March (2 days after we returned from holiday) which was acceptable. We visited the ENT on 21st March and saw the consultant, a very nice lady who gave my husband the option of having the choice of an operation instead of the injection to the vocal cord. He opted for the operation but as he takes a blood clotting tablet and is 86 she said she would have to discuss it with the anaesthetist to see if the operation was viable. We would hear in 6 weeks time.

On speaking with the family they all advised my husband that because of his age and the medication he was taking that it was best that he had the vocal cord injected. Since 27th March I have been trying to speak to someone that my husband would prefer now to have the vocal cord injected. We then receive an appointment for 9th May 2019 (this would have been to discuss the operation). He really needs to have his vocal cord injected asap as his voice now is just a whisper and he is getting so depressed over it as we cannot attend family functions because he is unable to speak. He needs to have his vocal cord injected to bulk it up.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 4 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 23/04/2019 at 15:03
Published on Care Opinion at 16:16


Hi there

I'm sorry to hear what's been happening and that there seems to be a delay in your husband's treatment. In order for us to look into this further, can you send us a private e-mail so that we can see if we can help to move things forward.

The e-mail address is PHT.PALS@porthosp.nhs.uk or you can telephone us on 0800 917 6039.

Kindest regards

Marion

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