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Timely, efficient and reassuring service

Story from nhs.uk

"Timely, efficient and reassuring service"

About: Manchester Royal Infirmary

Ongoing chest infection/asthma. Arrived at 8 a.m. on a Saturday, checked in with reception and was seen by a advanced nurse practictioner within 30 minutes. Very efficient, thorough consultation and examination. Left feeling very reassured.

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Responses

Response from Manchester Royal Infirmary 5 years ago
Manchester Royal Infirmary

Submitted on 24/04/2019 at 09:38
Published on nhs.uk at 10:06

Thank you for your positive comments posted on the NHS website regarding your care at the Walk in Centre at Manchester Royal Infirmary. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you felt your experience was timely and efficient and you left feeling reassured. I can assure you that we have passed on your thoughts to the Head of Nursing who will share your feedback with the team involved in your care.

The Patient Experience Team

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