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Lavender antenatal clinic

Story from nhs.uk

"Lavender antenatal clinic"

About: Worcestershire Royal Hospital / Maternity care

The lavender antenatal clinic is a mess an is like a A&E. I was warned about having my baby here. Went to the reception in the antenatal clinic for my 1st baby scan, having to wait 5mins for her to finish type? It was full and they want you in and out, its our 1st scan to see our baby and felt i couldn't ask any questions 3 people in the room which they do state tbh, they just book your next appt send u away. You are made to feel like your just burden when its a special thing for some parents.I am dreading having to go back for another scan there as its feels like a stressful environment everyone feels rushed and tense and i work in health environment. I am reconsidering actually giving birth here but have heard after this bit they are much nicer and its better so hoping x

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Responses

Response from Worcestershire Royal Hospital 4 years ago
Worcestershire Royal Hospital

Submitted on 30/04/2019 at 10:27
Published on nhs.uk at 11:08

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement.

I’m very sorry to hear about your experience; we will share your comments with the responsible management team for this service.

If you wish to discuss this further or would like us to look into your concerns in detail, provide your name, contact information and quote the reference number 39903.

Regards,

Patient Experience Team

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