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"They are a fantastic team and deserve recognition"

About: Forth Valley Royal Hospital / Day Medicine

(as a relative),

My dad attends day medicine every week for blood transfusion. This has been part of our life's for over 18months. 

The staff are amazing without exception from domestics to volunteers. Staff nurses and auxiliaries.

When day medicine was located on the first floor and not as large as it is at present the staff always made sure my dad had a bed not a chair even if it required them moving stuff around. Nothing is ever too much trouble. The staff always greet us by our names and are very supportive toward myself as well as my dad. 

They are a fantastic team and deserve the recognition for what they do often under challenging circumstances.

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Responses

Response from gayle Hutchings, Senior charge nurse, Day Medicine, FVRH 5 years ago
gayle Hutchings
Senior charge nurse, Day Medicine,
FVRH
Submitted on 23/04/2019 at 14:23
Published on Care Opinion at 14:50


Many thanks for your feedback it means so much to myself and the team.

18 months is a long time to be attending hospital on a weekly basis I am so glad the staff have taken the time to get to know you as a family as well as taking care of your dad this hopefully makes your weekly visit less exhausting.


Thanks for including our volunteers in your feedback they provide valuable support for the team and our families I will be sure to pass it on.

Thanks again

Gayle

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