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"Conveyor belt of Efficiency with Courtesy and..."

Having given a well earned 5 star review for my first eye, resulting in 20/20 + vision, I want to give Spar Medica a 5 star + review for my second eye.

Within 24 hours of the operation the sight in the second eye is equal to the sight in first eye – i.e. 20/20 + vision.

I requested the same surgeon and this request was granted.

Once again, the appointment was on time and after 2.5 hours I was discharged. The 2.5 hours includes 1.5 hours waiting for the anaesthetic to fully take effect. Anaesthetic comprises various drops in the eye and a dissolving pill under the bottom eyelid.

The staff were so professional courteous and compassionate from the welcoming receptionist, re assuring anaesthetic nurse, superb surgeon and theatre staff to the friendly discharge nurse.

The operation took between 12-15 minutes. No pain or discomfort. In a bizarre sort of way it was a pleasurable experience bearing in mind it was a surgical procedure.

It was an experience of bright lights and gentle waves.

As a retired CEO of a large company, efficiency plays a big part in my ethos.

Spa Medica business model of superbly trained staff, ultra efficient systems and rigorous cross checks overlaid with compassion , patience and courtesy results in a most agreeable output of extremely happy patients with superb eyesight and hopefully a set of staff content in the knowledge of a job VERY WELL DONE

Thank you so much

Peter Holme F.C.A.

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Responses

Response from Spamedica (Birkenhead) 5 years ago
Spamedica (Birkenhead)
Submitted on 01/05/2019 at 09:35
Published on nhs.uk at 10:05


Hi Peter,

Thank you for your 5-star review of SpaMedica Wirral.

Your feedback is simply wonderful. We are pleased to hear that you now have ‘20/20’ vision.

Your detailed comments about your SpaMedica experience will help to provide comfort to future patients who may be nervous about surgery.

I will ensure your words of kindness and appreciation is passed on to the team.

Once again, thank you for taking time to leave positive feedback.

Kind regards,

The SpaMedica Team

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