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Care & attention

Posted By Quik 912s

"Care & attention"

About: Queen Margaret Hospital / Urology

(as the patient),

I was admitted in April 2017 for Green Light Laser treatment.My anxiety levels were high,every single person in the Day Surgery and Medical Team were fantastic.They went out of their way to reassure and make make comfortable.

The two nurses assigned to me i.e.Emma &Lauren,many thanks once again,the pair off you were exceptional!

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 5 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife

Submitted on 22/04/2019 at 09:15
Published on Care Opinion at 17:07

picture of Arlene Brown

Dear Quik 912s,

I am pleased to read that you were happy with the support and care you received when in Hospital for your treatment.

The medical and nursing team will be happy to receive this feedback and I will ensure Emma and Lauren are aware of your post.

regards Arlene

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Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 22/04/2019 at 14:21
Published on Care Opinion at 21:02

picture of Nola Cassidy

Dear Quik 912s

Thank you for your feedback rearding your experience in day surgery, im glad to see that the staff were able to reduce your anxiety with reassurance and making you comfortable. I will share your post with all of the team in particular Emma and Lauren they will certainly appreciate it.

Kind Regards

Nola

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Update posted by Quik 912s (the patient)

It was April 2019 I had the procedure,not April 2017 as I had intimated.

Sorry about that

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