"I am very happy with my treatment at Golden Jubilee National Hospital"

About: Golden Jubilee National Hospital

(as the patient),

This is the second time I have come to this hospital. I do not write in any language and my interpreter has helped me to write this note.

This is a very good hospital with good staff and doctors. They are very kind and understanding, they explain everything properly. I am very happy with my treatment. I have not had interpreter help at other hospitals.. I found having a Punjabi interpreter very useful. I could understand everything much better because I could use my own language instead of my broken English - especially when I meet Doctors and went for my operation.

This Hospital has high standards of cleanliness.

The food is fine, but I was not told an Asian menu was available otherwise I would have tried it, but I am not fussy. I was VERY happy to be treated in this hospital.

(This story was read back to the patient in Punjabi after it had been written in English by an interpreter.)

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Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital

Dear Knowledge160

Thank you for telling us about your recent experience here at the Golden Jubilee National Hospital.

We're delighted that you had such a positive experience and that access to an interpreter made the hospital experience easier for you. We will make sure that your kind comments are shared with our staff.

We have also noted your comment about not being offered an Asian menu and have passed this on to our Catering team for their consideration.

Best wishes for your ongoing recovery,


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