"Waiting for neurosurgeon appointment"

About: Kettering General Hospital / Trauma and orthopaedics Northampton General Hospital (Acute) / Trauma and orthopaedics

(as the patient),

I have been waiting for neurosurgeon appointment since middle of December and I have now received it for Mid July 2019

I have a slipped disc in my neck couldn't make an appointment  so was told to phone early January and got told appointments were allocated until end of may and then 14 before me.   The neurosurgeon is only in Northampton General Hospital 2 days a week why does such a big hospital not have it's own neurosurgeon.   Where is the 18 week  promise from the government in this instant.

Responses

Response from Northampton General Hospital (Acute)

Good afternoon,

Thank you very much for taking the time to leave a review. Your input is most valued to us.

We are very sorry to hear that you haven’t been given an appointment earlier and within the 18 week time frame. If you would like to speak to someone about this please contact the Patient Experience Department on 01604 523438 and we will do our best to help. We strive for high standards of patient experience within NGH and are always looking at ways to improve.

Best wishes from NGH

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