"absolutely rubbish, the worst hospital i've ever..."

About: Lincoln County Hospital

What I liked

i liked leaving this hospital, my wife was admitted through A&E who were inept in dealing with asthma, she was then sent to the EAU where they would not give her any inhalers or nebuliser and even had her oxygen taken off her. She was then sent to the lung function ward where she stayed for some time with no intervention, i had to go home and get her own meds as the hospital said it needed someone to sign off any prescriptions, she was then told to leave the ward at 3am, being marched out and put into a cardiac ward as there were no beds anywhere else. My wife phoned me at this point to come and fetch her. This hospital is appaling as is its care or lack of it. I could go into all the details but would probably need more characters so i'll stop there. Do not go to this hospital if you can help it.

What could be improved

the standard of care and basic nursing, oh yes and to stop giving patients on a lung function ward cigarettes when they've run out

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Response from Jennie Negus, Deputy Director of Patient Services, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

I am extremely sorry that you have had cause to complain about your wife's care and the added worry this has also caused for you . We try hard to be able to admit our patients to the right place, first time but there are occasions when someone needs assessment first (for example on the Emergency Assessment Unit - EAU) before being admitted to the relevant specialist ward. We certainly do not expect patients to have to be moved in the early hours of the morning and I am very sorry that this happened. I am sorry but I cannot comment on the issues with your wife’s medications without some more detail but if you would like to contact us at patient.involvement@ulh.nhs.uk then we would be happy to investigate further. Thank you once again for giving your feedback - your experience is valuable to us in learning and making improvements. Please also pass on my apologies to your wife.

Jennie Negus Deputy Director of Patient Services.

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