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Very professional and dedicated staff.

Story from nhs.uk

"Very professional and dedicated staff."

About: University Hospital (Coventry)

The best Hospital in Warwickshire. Very professional and well educated staff. I had been interracted with the Coventry hospital since 2013 due to my interpreting work for Russian patients through Pearls Linguistics translation company. But today I am patient by myself at ENT clinic.. I have had removed my tonsils.Brilliant surgery team you can relay on. I had the biggest fear of general anaesthetic, but it was going smoothly and very comforting. Definitely 5 🌟 to my ETN doctor in Coventry, surgery team and all staff who helping me in my operation. Brilliant work, Big thanks from me and my family.

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Responses

Response from University Hospital (Coventry) 5 years ago
University Hospital (Coventry)

Submitted on 16/04/2019 at 12:42
Published on nhs.uk at 13:07

Dear Galina,

Thank you very much for taking the time to share your recent positive experience of the Ear, Nose and Throat department at University Hospital. I was really pleased to read that you received such good care during your stay and that the procedure went smoothly. I am glad that you found the staff comforting and that your fears were put at ease. I will pass on your kind comments to the Ear, Nose and Throat team.

Thank you for taking the time to share your feedback, we appreciate all comments both positive and negative, as it means we can better understand what is important to our patients and continually improve.

Communications Team

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust

Telephone: 0800 028 4203

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