"no urgent TIA clinic at Manchester Royal Infirmary"

About: Manchester Royal Infirmary

What could be improved

Referred by GP to Manchester Royal infirmary TIA clinic for urgent assesment. Subsequently told that they did not have any urgent appointments available, was given one 6 weeks after the referral. GP was told to refer me to another hospital if it could not wait. Surely a teaching hospital like this, with regional Heart Centre should have an urgent service for TIA. I was also told that there is no nurse led tia clinic and the appointment would be with a locum Consultant and would not include any investigations on that day, but I would have to come again on a later date if anything else was needed. This way off the NICE guidelines for TIA.

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Response from Eve Koutidou, Patient Experience & Quality Project Officer , Patient Experience & Quality, Patient Partnership Department, Central Manchester University Hospitals NHS Foundation Trust

We are very sorry to receive your comments and concerns via the NHS choices website. It is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. We take all issues surrounding patient care very seriously. If you want to raise this issue please contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk.

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