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"Amazing treatment and reassurance"

About: Sevenoaks Hospital

Visited on a Wednesday afternoon, due to a weeping/infected surgery wound. My own gp surgery was unable to offer me any help or appointments to dress the wound. I was called through quickly to register and again a short wait to be seen by the nurse. She was full of information and full of reassurance that all was ok and put my mind at rest that I was ok and this was the natural healing process. Sorted the wound to make me far more comfortable and came away feeling much better.

Had to redress and sort some little issues caused by earlier treatment which was incorrect and now with time I’m on the mend. A fantastic service and asset, a great place to go when your gp can’t help and saves wasting a&e’s time.

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Responses

Response from Sevenoaks Hospital 5 years ago
Sevenoaks Hospital
Submitted on 12/04/2019 at 10:12
Published on nhs.uk at 12:07


Hello Lauren

Thank you for telling us about your experience when attending Sevenoaks minor injury unit.

The staff will be pleased to know that, after their care and treatment, you left the minor injury unit feeling a lot better.

We will pass your comments onto the service to be shared with the team.

We hope that your wound is continuing to heal well.

Best wishes

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

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