"Thank you to Donna "

About: Community Health Services / Phlebotomy

(as the patient),

Today when I went to have my blood taken at st. Chads Clinic I arrived just as donna was about to closes but she immediately smiled at me and offered to do my bloods at once, even though I had only just made it.

She was extremely pleasant, as if nothing was too much trouble. I had come straight from getting the results of an ECG and was sent for this blood test feeling quite stressed. Donna's kind ad caring approach, plus her efficiency, helped me a great deal. I would be grateful if you could thank her personally.

Many thanks.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Keen315,

Thank you for taking the time to leave a comment regarding your experience at Kirkby Phlebotomy (Blood) Clinic.

We really value the opinions of our patients and I will make sure the member of staff at St Chads Clinic is aware of your compliment

Kind regards,

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