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"DISAPPOINMENT"

About: City Hospital / Dermatology

suffering from a painful skin problem for the past 14 years and seeing different skin consultants over the years i finally got to experience city hospital dermatology team who i have heard are the best in dealing with skin problems, but it turned out to be a massive disappoinment, for a major painful skin problem like mine i was only seen twice in six months by the same dermatologist who took wild guesses as to what my skin condition was without running any actual tests and generally ignored what i was trying to say before i was discharged without warning from clinic with medication which i had already taken in the past and is ineffective on me and a follow up letter to my gp saying i was more or less cured and to carry on taking ineffective medication whenever i feel like taking it, when in reality i am still in agony!!!

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Responses

Response from Sandwell and West Birmingham Hospitals NHS Trust 5 years ago
Sandwell and West Birmingham Hospitals NHS Trust
Submitted on 12/04/2019 at 15:00
Published on Care Opinion at 15:18


I’m sorry to hear about your negative experience, this is not the level of care we strive for. I have passed on your comments to Rachel Clarke, who is our Deputy Directorate Manager within Dermatology. Please could you contact her by email at rachel.clarke10@nhs.net with more details and she will look into the treatment you received. Kind regards, Toby Lewis, Chief Executive.

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