"As I am confined to a wheelchair it was great to get a visit from the nurse "

About: Community Health Services / Phlebotomy

(as the patient),

I am paraplegic and confined to a wheelchair, its great now to get a visit from the phlebotomy nurse.

In the past I have been visiting the nearest walkin center for my warfarin test. The nurse who visited me rang me the day before and when she came to see me was so very helpful and cheery.

she completely put me at ease because it was a bit strange someone doing something for me for a change. At the moment I am housebound so I was very glad I could get my warfarin test with no worries.

Thank goodness there is somebody there to help.

Many thanks.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear decent711,

Thank you for taking the time to leave a comment regarding your experience with Phlebotomy Service.

We really value the opinions of our patients and I will ensure the member of staff is aware of your compliment.

Kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful