"Find another A&E - 10 minutes further to drive..."
About: Royal Berkshire Hospital Royal Berkshire Hospital Reading RG1 5AN
Posted by Disappointed AGAIN
What I liked
The reception lady was polite.
What could be improved
Everything. The nurses were not forthcoming with information or help, there were no facilities for our children in the Paediatric A&E, the doctor could not understand English very well, the doctor started treating our 1 year old without saying what he was doing or smiling and scared the life out of him. We were ignored and treated very badly. We were polite, did not make a fuss, never complained until we had to leave due to such bad treatment. We took our son elsewhere for treatment and were looked after fantastically.