"Made to feel like a second class citizen."

About: Bmi - The Beaumont Hospital

What I liked

Consultant/Porter who both treated me with dignity

What could be improved

Finding out that they are going to charge NHS patients from the end of April for car parking at their hospitals. I know this as I was referred to Beaumont hospital horwich Bolton, as a NHS patient. Not a problem if everyone pays, but only NHS will pay. When I found out and asked I was told you pay at Bolton Royal, as if that was alright their signs say private patients and visitors get a permit from the hospital, they don’t pay. They now say Private Patient’s car parking is added to their bill. I Have been a private patient there several times and this time I went as NHS and you can tell the difference, Even after the Op I was told any issues contact your own Surgery as I was NHS,This is a disgrace treating nhs patients this way, after complaining to everyone I could . I have cancelled all my further treatments at this hospital, even when they said they would give me a permit. I will now only use Bolton royal, are you aware of this

Story from NHS Choices

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