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"You kept my wee one safe"

About: Victoria Hospital / Paediatrics

(as a parent/guardian),

My daughter was discharged home after an adenoidectomy, tonsillectomy and 4 teeth extracted.  I cannot thank you all enough for the care we have received through the whole process which began back in August 2018!  To Dr Walker, such a lovely friendly man whose cheerful, friendly yet professional manner put me immediately at ease.  To Sophie who came down from theatre to run over her anaesthetic checklist, what a lovely friendly young woman.  To our named nurse Kirsty, you do an absolutely amazing job, professional, supportive and fantastic with the kids.  Being in the nursing profession myself, I knew my daughter and I were in very safe hands in your care.  Thank you.  To Amanda, thank you for all your distraction techniques to try and calm my wee one before and after her surgery and of course for the special gift from the treasure chest before we left.  Thank you also to Christina our named nurse overnight who popped in regularly to check we were both ok and to give pain relief.   I cannot thank you all enough.  You do an amazing job, I am truly grateful for all you did to keep my wee one safe and help her get back home.   

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Responses

Response from Lynette MacKenzie, Clinical Nurse Manager, Acute Paediatrics and Neonatal Service, Women & Childrens Health, NHS Fife 5 years ago
Lynette MacKenzie
Clinical Nurse Manager, Acute Paediatrics and Neonatal Service, Women & Childrens Health,
NHS Fife
Submitted on 09/04/2019 at 10:40
Published on Care Opinion at 10:51


Hello. Thank you for this really positive feedback on your experience, the staff involved will be delighted to hear that what they did made such a difference. We all wish your daughter well and a speedy recovery

Best wishes

Lynette MacKenzie and the Paediatrics team

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