My Father in law was admitted with suspected heart attack. We live in France and his mobile phone was out of battery so we had no means of communicating with him
I called Fleming ward and the phone was answered by a very helpful nurse. She updated me fully on his condition, confirmed our contact details here in France and passed the phone to him so I could chat to him.
I am so, so grateful for her kindness and assistance with this matter. My Father in law has no other relatives in the UK and it had been very stressful for us trying to establish his condition.
She even managed to lend him her phone charger so he could have a usable phone again.
I know I cannot fully reveal her identity on here, but I would just like to pass on our deepest thanks to her. She symbolises all that is great with the NHS. It is a superb institution because of the kindness and care of the doctors and nurses. Even though I now reside in France and do not use its services, the NHS is the gold standard for healthcare in the world. I will do my best to keep championing the NHS, it’s a lifesaver.
"a Nurse on Fleming Ward"
About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX
Posted via nhs.uk
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