"Professional, quick and friendly."

About: Hemel Hempstead Hospital

What I liked

From start to finish the service we received in Hemel's UCC was fantastic. Friendly, helpful, professional, efficient and informative.

What could be improved

Nothing, I could not fault the service we received.

Anything else?

Keep up the good work.

Story from NHS Choices

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Response from Hemel Hempstead Hospital

Thank you very much for taking the trouble to provide such positive feedback on your experience of the Urgent Care Centre at Hemel Hempstead Hospital. We see the issue of good communication between staff and patients as absolutely fundamental to a patient’s experience, so we’re delighted that it met with your satisfaction. Your comments have of course been passed onto the staff who were responsible for your care, of which they were delighted to receive.

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