"Fabulous help and fast treatment from everyone"

I received fabulous help and fast treatment from the Falkirk Eye Clinic, Boots Opticians, NHS 24, Falkirk A+E and my doctor...

I was at work on Saturday night and started experiencing shooting pains in my eye due to light sensitivity. I knew something was wrong as my right eye was sore and red for a few days before.

On the Sunday morning I phoned NHS 24 and the lovely lady listened intently and immediately told me to go to Falkirk hospitals A+E, where she had already passed on my case.

Upon arriving at Forth Valley Royal, I only had to wait 15 minutes until a general nurse scanned my eyes on the machine and thought she saw an abrasion on my Cornea.

She prescribed me Chloramphenicol and told me to apply it 4 times on that Sunday.i was literally in and out. Superb.

The next morning after a restless sleep, with water coming from my eye, I knew I had to see a doctor.

I phoned my doctors and explained my ailment and the doctor phoned me within 5 minutes to listen to me. He told me to get to an opticians straight away, as they specialise in eyes. He had great respect for the A+E nurses as they have to deal with so many issues and eyes require expertise ... as he said, eyes need quick attention!

I then phoned Boots up the town and after saying my doctor said I need an emergency appointment, they kept the momentum going. I was booked in for 14:35 that Monday.(4 hours away). 👌

The graduate examined me and I could tell it was it good, but she then talked to her boss who came and re examined me.

Within 20 mins they write a letter to the Falkirk Eye Clinic at the old hospital.

They said “We’ve never seen this before but you are booked at the clinic in 2 hours time at 1700.”.  Worry was already set in, but the train was moving fast, some team.

At 1650 I went to the Eye Clinic, and after handing over my letter , I was summoned through to the Clinic within (again) 15 mins.

I was again scanned by a nice lass, who had my previous details.

At around 1745 I was speaking to Dr. Cheema who then analysed my eyes. His speciality expertise was obvious.

His diagnosis was then compared to Dr Livingston. Who quickly re confirmed what was diagnosed. I had Uveitis.

Both guys were confident. Nice and made me feel at ease. My worries were settled when they said they see this a lot. Not to worry.

Jaz the nurse and the other girl were fantastic too. 

Within 2 hours I had been diagnosed, and eventually my eyeball injected with Adrenalin.

I was handed 2 eye drops to take. Looked after as I sat to make sure I was okay.

I’m booked in for next Monday with Dr Livingston and have every confidence I will heal well.

Basically, my experience of our strained NHS is one of total admiration and thanks.

Every single person who helped me was professional and lovely.

I imagine there are many bad experiences written elsewhere. But our Falkirk Doctors, Nurses and are in my mind, some of the worlds best. In my “Eyes” obviously. 👀😉

Massive thanks to the NHS machine.

😉👌