"Easy access poor reception"
About: Brownlow Group Practice Brownlow Group Practice Liverpool L69 3GD
Posted via nhs.uk
The same day access at the GP is very good and ensure you are treated when you have a problem. However receptionist are very rude and seem to enjoy belittling patients. Your problem has to be told at reception, where it is normally very busy and could be highly embarrassing if you have a problem you don't want the whole surgery to hear. The nurses and doctors in this GP do an amazing job and felt very cared for. It is such a shame that the receptionists have taken it upon themselves to be rude and dismissive. Even being a little friendlier would go a long way.