"A great example of the NHS working to provide..."

About: North Tyneside General Hospital

What I liked

I recently was a patient on the day case surgical unit and the whole experience from admission to discharge was faultless. The staff in the day care unit and theatre were professional, courteous and attentive throughout the day and couldn't have been more helpful. I was fully prepared for surgery and received good explanations about what to expect with additional easy to understand written information when I was discharged.

Anything else?

Staff took the time to talk and listen to all patients and attend to their needs. I was well cared for throughout the day. There was a happy and positive atmosphere both in the day care unit and theatre and the staff were happy in their work.

Story from NHS Choices

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Response from North Tyneside General Hospital

Thank you for your comments posted on this website in respect of your recent treatment at North Tyneside General Hospital.

I am pleased to hear about your very positive experience and hope you are making a good recovery from your recent surgery.

I will ensure that your very positive comments are passed on to all of the staff involved in your care as such excellent feedback is a very good morale boost for all staff.

Thank you for taking the time to write

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful