"Constantly long waits for diabetic clinic"

About: Barnsley Hospital / Diabetic medicine

Over the years I have been cared for by the Diabetic Centre at Barnsley Hospital and unfortunately the quality of care has deteriorated and the waiting time for clinics has now become ridiculous with a minimum of 30 minutes (longest to date was well over 1.5 hr). Given the condition service users suffer this is not acceptable when appointments are around meal times (its not rocket science). The back office and nursing staff are always excellent, and very carrying however the so called medical professionals are abysmal; suffering from both T1 diabetes and testosterone issues have never seen a single individual for both issues!! Seriously its the ENDOCRINOLOGY department - never heard of holistic approach!!

Nb: This revise does not include eye screening as they have always been excellent.

Story from nhs.uk

Responses

Response from Barnsley Hospital

Hello

Thank you for your comments about our Eye Screening department. We will pass them on to the team

We are sorry to hear about this. Please contact our Patient Advice and Complaints Team on 01226 432330 or email barnsleypals@nhs.net and a member of the team will look into this for you.

Kind regards

Barnsley Hospital

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