"Good to deal with somebody who deals in facts..."

About: North Middlesex Hospital

What I liked

The doctor listened carefully to what I had to say and has followed through what they said they were going to do by keeping me informed. I had one consultation in January of this year. The doctor wrote to my GP's practice then reccommending a particular blood test and likely course of treatment. It is a shame that the GPs do not take the time to read letters that consultants have written. I will only be getting the results today because the practice only did the correct test a couple of weeks ago! It puts you in mind of Gammon's Law. I was fortunate enough to meet Dr Gammon. I have looked him up on the internet and how prescient were his thoughts. It is the law of diminishing returns. I would have no hesitation in reccommending the doctor I saw and the North Middlesex's rheumatology department to anybody.

What could be improved

Longer consultation time.

Anything else?

Very clean hospital although a lot of staff seemed disillusioned by the cutbacks that are coming their way.

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Response from North Middlesex Hospital

We at the North Mid strive to put patients’ first in everything we do. Improving the experience of our patients is the number one priority for the hospital and we are pleased to hear that you were happy with the care you received. We will share this feedback with the department concerned.

The patient advice and liaison service would be glad to take any further comments you wish to provide about your care and can be contacted by email at pals@nmh.nhs.uk

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