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Care Opinion

Out of Hours

Posted By pxsdt154

"Out of Hours"

About: NHS 24 / NHS 24 (111 service)

(as a relative),

NHS 24 wrongly diagnosed my partner as having a chest infection which was actually a punctured lung - picked up by GP next day. Feel that NHS 24 don't know if they have given correct or misleading information.  

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Responses

Response from Dawn Orr, Nurse Consultant - Telehealth and Telecare, Nursing and Care, NHS 24 5 years ago
Dawn Orr
Nurse Consultant - Telehealth and Telecare, Nursing and Care,
NHS 24

Submitted on 22/03/2019 at 15:45
Published on Care Opinion at 15:47

picture of Dawn Orr

Dear pxsdt154,

Thank you so much for sharing your experience of NHS 24 on Care Opinion. I was sorry to learn about your partners recent ill health, I hope that they are improving and return to normal health soon.

I would be keen to understand your partners contact with NHS 24 further. Please can I ask that you email me at patientaffairs@nhs24.scot.nhs.uk in order for us to investigate your concern further.

I look forward to hearing from you.

Dawn Orr

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