"Good care during birth of my son"

About: Southern General Hospital / Maternity care

(as the patient),

My waters broke 5 weeks earlier than my due date, so everything was unexpected.

We phoned up the assessment unit who advised us to come in when we were ready. On arrival I had a check up and was told to go back home as I wasn't dilated enough, and it could be another 2 days. After puking up a couple of times, we went home and after a couple of hours came back in when my contractions were stronger. I was seen at the assessment unit who straight away sent me to the labour suite.

I really wanted a water birth, and as soon as the midwife started it I started to feel sick and dizzy so opted for the bed. The 2 midwives (student & experienced) were really helpful, patient and everything happened very quickly. I was really appreciative of all their help and patience as my hubby was telling me I wasn't listening to anyone at that time.

The staff at the ward were a great help. I stayed 5 days as I wasn't confident with breast feeding, however they were a great help when I kept asking them. I even asked them to bathe my son in front of me, which they did, and taught me good tips.

My stay was really pleasant and I can honestly say I had a very good time at the hospital. Thanks to staff. I felt very happy especially as I gave birth 5 weeks early and my family wasn't here. The staff really helped me and I hadn't felt alone.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to offer comments on your recent experience at the Maternity Unit, Southern General Hospital. I was so pleased to read that the support you received from staff in the unit was everything you wanted and more. Childbirth should be a very special time for all mothers and it certainly sounded as though the assistance provided to you made it special for you, and your baby son.

It means a great deal to staff to read these comments, and I am very grateful that you did so.

Once again please accept my thanks for sending us these comments. Staff involved in caring for you will be delighted that you appreciated the care provided to you. I hope that you your baby son are thriving, and wish you both well in the future.


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