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Keep smiling

Story from nhs.uk

"Keep smiling"

About: Ranworth Surgery

I am at this moment in time hanging on my phone for someone to answer it has now been 50.29 minutes WOW ! The time is 16.37pm has it changed and reception only answer at certain time. ? I would really like a reply as I will be too frightened to ask reception staff in fear of the usual stern response if you dare question anything in the surgery.

I would like to add that when I can manage to book an appointment the Doctors and nursing staff are outstanding.

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Responses

Response from Ranworth Surgery 5 years ago
Ranworth Surgery

Submitted on 19/03/2019 at 11:12
Published on nhs.uk at 12:05

Please could you email the surgery, FAO Jane O'Shea (ranworthsurgery@nhs.net) and provide me with your contact details so I can investigate why your call was not answered in an acceptable time and also so we could discuss your comments about the reception staff.

Thanks

Jane O'Shea

Practice Manager

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