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Terrific Team

Story from nhs.uk

"Terrific Team"

About: Cumberland Infirmary / Ophthalmology

I can't recommend this team highly enough.

Great organisation, good humour, very efficient.

Went for a cateract operation with a little trepidation, but was treated very well.

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Responses

Response from Cumberland Infirmary 5 years ago
Cumberland Infirmary

Submitted on 19/03/2019 at 12:38
Published on nhs.uk at 13:05

Dear Jacques

Thank you for taking the time to upload some feedback to the Trust. I am really pleased you had such a positive experience with a team you describe as efficient and terrific.

I think if we are honest we are all a little scared and trepidatious when coming into hospital. I agree that a little humour from the staff always helps to make us feel more at ease.

All of the staff work really hard to provide this level of care and they will be delighted with your comments.

I do hope that you are pleased with the results of your surgery that you are feeling much better as a result.

With our very best wishes

Alison S-D

Patient Experience

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