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"My visit to the Endoscopy suite"

About: Musgrove Park Hospital / Endoscopy

(as the patient),

I had a Colonoscopy having been referred by my Doctor. Fortunately no problems were found but without going into lots of detail the procedure took quite along time.   The care from everyone who was involved was one of kindness compassion and consideration towards me.   A gorgeous lady called Fatima helped me throughout and don't know what I would have done without her.   The Doctor was so kind and helped put me at ease.   Just wanted to send a very big THANKYOU to you all.    

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Responses

Response from Hayley Hughes, Associate Director of Patient Centred Care, Taunton and Somerset NHS Foundation Trust

picture of Hayley Hughes

Hi Trish,

Thank you so much for your feedback. I am so pleased that you were treated with kindness and compassion. I will make sure that Fatima hears about the difference she made to your experience and will share your message with the whole team.

I hope that you have made a good recovery.

With good wishes

Hayley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful