"Professional and outstanding care"

About: West Cumberland Hospital / Maternity

I was on holiday near Keswick when at 30 weeks pregnant I noticed I had not felt my baby move all Sunday. After trying to get baby move without success, I found the closest maternity care unit which was West Cumberland and gave them a call. I was asked to come in to be checked, even though it was around 8pm on Sunday evening, the midwife on duty was very caring and even though by this point baby had started moving again, I was put on the monitor for 30 min, measuring baby's heartbeat and movements. As it was the first time I've experienced reduced movements but it looked that all is well, I was advised to return to the hotel, but keep an eye on baby's pattern and tell my midwife about it at the next appointment.

The whole time there I wasn't made to feel like a burden or anyway silly once the baby had started moving again and didn't have any issues.

Another pregnant lady being monitored behind privacy curtain next to us also was receiving great care and attention by another midwife on duty.

Story from nhs.uk


Response from West Cumberland Hospital

Many thanks for taking the time to post some feedback about your recent experience at West Cumberland Hospital.

I can only imagine how frightened and anxious you must have been but I am pleased that the staff were able to help and reassure you that all was well with your baby.

I shall pass your review to the department so that it can be shared with the team who were on duty on Sunday evening.

I am sure they will be delighted to know that you appreciated their 'professional and outstanding' care.

I hope that the rest of your holiday was uneventful and that you have taken away some good memories of Keswick.

With our very best wishes to you for the future

Alison S-D

Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful