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Very good all round

Story from nhs.uk

"Very good all round"

About: Solihull Hospital

Mum was referred here by our GP for what we thought was pneumonia turned out to be Asthma, the Doctor who came to see us first was right on the money. Everyone at AMU were great sorry I have forgotten some names but one member of staff was fantastic. The tea lady/cleaner were a laugh!

We'd also like to thank everyone on Ward 19 for all they do,

Mum has a fear of hospitals but you made her feel very at ease and looked after her very well. Food was very good.

Thanks for everything.

Sean

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Responses

Response from Solihull Hospital 5 years ago
Solihull Hospital

Submitted on 11/03/2019 at 10:09
Published on nhs.uk at 11:06

Responded: 11.03.19

Dear Sean

Thank you for taking the time to post your feedback following your recent experience at Solihull Hospital Minor Injuries Unit.

I am so pleased to read that you felt your mum was well supported throughout and cared for by all our staff who do work very hard to ensure a positive patient experience regardless of how busy their workload is.

I will ensure that your feedback is forwarded to the Unit Manager and their team, who I am sure will be thrilled to read your comments, which I hope is acceptable.

Once again, thank for your feedback and please contact us if you require any other assistance.

Kind regards

Patient Experience Team

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