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The doctors explained everything

Posted By Isabella1

"The doctors explained everything"

About: Borders General Hospital / Accident & Emergency Borders General Hospital / Cardiology

(as the patient),

Was sent by dr to A& E due to dizzy ness breathless palpitations. Taken very quickly on arrival. Staff and doctors were great very reassuring and helpful. Taken to Ward 6 to stay overnight as precaution and again excellent care. Doctors explained everything to do with tests I had and answered all my questions   I was discharged the next day

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Responses

Response from Gareth Clinkscale, General Manager - Unscheduled Care, NHS Borders 5 years ago
Gareth Clinkscale
General Manager - Unscheduled Care,
NHS Borders

Submitted on 13/03/2019 at 14:57
Published on Care Opinion at 18:46

Hi Isabella,

Thanks for taking the time to share your story. I was pleased to read of the quick, reassuring and helpful experience you had when taken to our Emergency Department and then admitted to the Medical Admissions Unit. Both of these teams deliver excellent care and will be delighted to hear your feedback.

Best wishes

Gareth

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