"Excellent care but better communication needed "
About: New Victoria Hospital (Glasgow) New Victoria Hospital (Glasgow) Glasgow G42 9LF
Posted by elizabeth ann (as ),
my first visit with the consultant at the national health hospital I had received excellent treatment - this continued through to my recent hand operation - I was consulted at all levels by all staff ( even being escorted by nursing staff to the TV lounge area )
On my admittance to the anaesthetist area I was received and attended by a nurse and two anaesthetists. The nurse proceeded to take my blood pressure as I was being prepared for sedation - however before the nurse had finished - the anaesthetist started to inject my hand (as I had a mask over my mouth) I had difficulty telling them I was in great pain from the front of my hand up my arm to my elbow - although this took less than a minute - the injection was not working as quickly as normal for me and it wasn't until the nurse told the anaesthetist she hadn't finished the blood pressure did it stop - at this point I managed to get the Dr to understand I was in a lot of pain. She had tried to calm me when I was trying to tell her previously about the pain. It was only when the nurse stopped the blood pressure machine did I drift off.
After the operation I had the same excellent treatment