"Disappointed with support from CMHT"

About: Boston House / CMHT (Adults)

(as the patient),

Dear All,

This is the second time in a couple of months that my CPN has phoned me half an hour after they were due, to inform me they were busy and couldnt make a regular appointment.

I dont want to cause any trouble, as the CPN is both knowledgeable and supportive, but I feel it is deeply unprofessional to miss appointments in this way.

My self-injury has gone off the rails recently and support is something I am very short of. This type of thing triggers my already rampant abandonment Schema, and causes me severe distress and upset.

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Response from Donna Robinson, Business manager - Adult services Wigan, Operations, 5 Boroughs Partnership NHS Foundation Trust

I am sorry to hear that your appointment has been cancelled and you do not feel you have support in place to help you. I will discuss this with your care co-ordinator to understand why your appointments are being cancelled and will provide a further response as soon as possible.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Cameron (the patient)

Dear Donna,

Thank you for you response.

I eagerly await your further correspondence.

The niceties of letter writing are often lost on some.

Yours Faithfully