"I was pleased with the staff"

About: Lister Hospital

What I liked

I was operated on a Sunday along with a few others.

What could be improved

The Sunday surgery was not well organised as I was told by letter to Ward 11. But ended up in Ward 7 after finding no one in Ward 11.

The Follow up was poor although I had a minor operation I was not given a follow up appointment until I asked for it.

They was no security visible on the main entrance at 6.45 AM on a Sunday morning

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Lister Hospital

We're sorry that your experience of your care whilst at the Lister was not as you would have wished. Should you like the matters you've described to be investigated formally so that we can learn from your concerns, then please contact us at generalenquiries.enh-tr@nhs.net.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful