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"A surprisingly good experience."

About: Royal Free Hospital / Accident and emergency

I attended A and E on Sunday afternoon. The receptionist was patient and professional. The ECG operator was also very helpful and pleasant. Finally the Doctor that I saw was professional, jolly and had very good communication skills. I left having been treated with utmost respect.

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Responses

Response from Royal Free Hospital 5 years ago
Royal Free Hospital
Submitted on 07/03/2019 at 10:42
Published on nhs.uk at 11:06


Dear Gilli3684

Thank you for taking time to leave a review, we appreciate all feedback.

I smiled when I read your comment about the Dr being jolly as it is something I see when I am in the department. It is hard to think of better comments than 'treated with utmost respect'.

Best Wishes

Richard

Richard Chester - deputy director of patient experience

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