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Care and attention

Posted By Leven Guy

"Care and attention"

About: Queen Margaret Hospital / General Surgery Queen Margaret Hospital / Urology

(as the patient),

Within a 4 week period I was a day patient at Queen Margaret Hospital, Dunfermline, Fife, Scotland. First occasion was a Urology Operation, Second a Hand Operation.  Both were planned / scheduled. 

The care and attention of the staff was excellent.  The entire Ward and Surgery Teams put me at my ease.  So kind.  Especially the Ward Nurse Fiona. She was amazing.

I am very proud of the NHS.
 
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Responses

Response from Mandy Clark, Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital, NHS Forth Valley 5 years ago
Mandy Clark
Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital,
NHS Forth Valley

Submitted on 12/03/2019 at 10:17
Published on Care Opinion at 10:31


Dear Leven Guy

Thank you for taking the time to give us feedback on your 2 recent admissions to Day Surgery, firstly I hope you are making a good recovery from both procedures.

I am happy to see the care and attention you received from the staff was excellent and you were made to feel at ease throughout. I will pass on your lovely comments to all staff on the ward especially Fiona who I'm sure will be delighted.

Wish you well in your recovery

kind regards

Mandy

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