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Same day appointment

Posted By Basil

"Same day appointment"

About: General practices in Lanarkshire

(as a relative),

Woodstock Medical Centre Lanark

Although it is difficult sometimes to get an appointment, on this ocassion, despite having to wait 30 minutes to get through to a care navigator, my wife managed to secure a same day appointment with an ANP.

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Responses

Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 01/03/2019 at 15:48
Published on Care Opinion at 16:04

picture of Rick Edwards

Dear Basil,

Thank you for providing feedback through Care Opinion; I'm delighted to hear that your wife was able to access same day services.

GP practices are independent contractors and are responsible for investigating and responding to any concerns a person may have about their service, I've shared your feedback with the Practice Manager.

Best wishes to you and your wife.

Rick

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