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"Rubbish hospital care"

About: The Princess Royal Hospital (Telford)

I came to this joke of a hospital last night this was the 4th time I have come here I have a lot of pain and was meant to see a gynaecologist was told yeah you’re third don’t worry it won’t be long as I couldn’t have stressed enough that I didn’t want to stay here for years, made me wait for more than 6 hours just to get a blood test and urine sample which wasn’t even used completely waste of my time and then when I ask them when am I going to be seen I was meant to be third ohhhh this woman didn’t even answer my question then I asked her again and all of a sudden I’m fifth on the list!!! Howwwwww does that happen???? It’s a joke and she looked confused and kept getting my name wrong :/ and I left cos my boyfriend needs to go work the next day and it’s alreasy past midnight, competeeee joke and I wake up I’m in pain nothing is helping to relive this pain and I come back here literally the next day the same staff and yet.... you have to start all over again so they’re just going to waste my time again. Don’t ever come to this whack hospital they don’t care about people’s well-being and the toilets were absolutely DISGUSTING!!!!! The bin was overflowing completely unhygienic and the other toilet had BLOOOOOD on the toilet seat, and no one even cleaned it , NAAAAAASSSSSTYYYYY!

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Responses

Response from The Princess Royal Hospital 5 years ago
The Princess Royal Hospital
Submitted on 05/03/2019 at 11:19
Published on nhs.uk at 12:06


Good afternoon,

Thank you for getting in touch to make us aware of your upsetting experience in our A&E Department.

I am so sorry for the problems you faced that night.

If you would like us to look into what happened in more detail please contact PALS on 01952 641222 extension 4382, so we can advise you appropriately on how best to investigate your concerns.

In the meantime I will share your feedback with the A&E Department Manager so she is aware.

Thank you

Kind Regards

Patient Experience Team

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