"Excellent, caring, thoughtful and effective"

About: The Great Western Hospital

What I liked

I was treated for multiple fractures in my right leg firstly by A and E where the care and understanding offered were exceptional. I was transferred to Kingfisher Ward and operated upon on the day after my initial arrival in A and E. I could not fault the care or the treatment. Every team I came across seemed extremely professional and at all times I felt absolutely confident in my treatment.

All staff I met were friendly, understanding, not patronising and seemed to take a pride in their work. Those factors all made my short stay of just four days as pleasant as it coudl be in the circumstances.

What could be improved

My only negative comment would be on the food which lacked a little imagination.

Story from NHS Choices

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Response from The Great Western Hospital

Many thanks for your feedback about your positive experience at Great Western Hospital. We have shared your comments with the teams involved in your care.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful