"Friendly and mostly efficient in all areas"

About: Queen's Hospital (Romford)

What I liked

The friendliness of the staff and clear information about was going to happen.

The consultant sent a letter after the appointment clearly stating what would happen in the operation.

I was treated with respect and kindness throughout the procedure and had a very successful operation.

I would like to congratulate the department, for making my short stay at the hospital less anxious and a would recommend anyone to consider them.

What could be improved

The first point of contact when arriving for the operation was dismissive

And I was not given information as to their procedure of admittance.

Anything else?

The whole environment at the hospital was clean, friendly on the whole, but a bit of a maze to find the right dept.

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