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Care Opinion

Hospital Comment

Story from nhs.uk

"Hospital Comment"

About: Stepping Hill Hospital

What I liked

Nothing

What could be improved

Everthing

Anything else?

I recentlly had a baby at you hospital.

The staff where very rude to me and my birthing partners.

my sister who has had a baby before, was told to shut up.

My sister was the only one helping me unlike the staff who did nothing

.it feels like you are on a convayor belt on in one out.

I was so upset by one of the midwife I had to ask for her to be changed for a new one.

They really need to keep corber open.

This is not the only bad encounter I have had with this hospital before.

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Responses

Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 15:52
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not been responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams for them to reflect and learn from your experience so that improvements could be made in the services we offer.

Kind regards

Patient and Customer Services Manager

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